Welcome to Shelburne HHBC
Tel:   519-925-3991
Tel:   800-267-4637
725 Steeles Street
Shelburne, ON
L0N 1S0
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Shelburne HHBC - Returns & Exchange Policies
 
 
     

  

Shelburne HHBC makes every effort to carry the products you need. Whatever we don't have in-stock, we will be more than happy to special order for you wherever possible.
If any item fails to please, please note the following return and exchange policies:

       
             
 
     

Catalogue Item Returns

We will gladly accept any regularly stocked catalogue merchandise, regardless of which Home Hardware Store it was purchased at, for refund or exchange within 30 days of purchase.
Simply return the product to us in its original condition accompanied by the original sales receipt. If you do not have the original receipt, a store exchange only will apply.

       
             
 
     

Store Item Returns

We will gladly accept any regularily stocked store merchandise for refund or exchange within 30 days of purchase. Simply return the product to us in its original condition and with all original packaging, accompanied by the original bill of sale. If you do not have the original receipt, a store exchange only will apply.

       
             
 
     

Special Order Item Returns

We will gladly order special items with the payment of a deposit (required at time of order).

There are No Returns - for any reason - on Special Order and/or Non-Stock items.

       
             
 
     

NO Return Items

We cannot and do not accept items for Return and/or Exchange under the following circumstances.

  • More than 30 days after the Sale.
  • On "Special Order" item(s).
  • Clearance items or transactions marked "Final Sale."
  • Any bulk material(s) - including, but not limited to, chain, cables and cord, pipe, lumber or carpeting - that have been cut.
  • Lumber and/or building materials that have been cut, damaged by the elements, previously installed, or as a batch are mostly malformed (i.e. warped) beyond an average mix of materials from a standard batch.
    Any Returns in this regard solely at Manger's discretion.
  • Paint or Stain that has been tinted, coloured or somehow
    modified.
  • Damages not attributable to a Manufacturer Defect or
    other condition to which a Manufacturer's Warranty
    would normally apply.
  • Items damaged, soiled or rendered unfit for re-sale due to:
      1) uses or applications for which they were not designed or intended,
      2) damaged or destroyed under any conditions or in uses, whether accidentally or intentionally, through neglect, negligence, acts of nature, in-transport, or other events that are not considered "normal use,"
      3) having been modified for any reason outside reasonable and prescribed methods for installation and/or use as per the Manufacturer's instructions.
  • Personal Care items like Shavers, Toothbrushes, etc.
    For "Warranty" claims and issues, please contact the Manufacturer according to instructions provided in the box.
  • Christmas items and decorations after December 24th.
  •  

       
             
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Welcome to Shelburne HHBC
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Welcome to Shelburne HHBC

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Shelburne HHBC
725 Steeles Street
Shelburne, ON, L0N 1S0

T: 519-925-3991
T: 800-267-4637
F: 519-925-6401


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